Privacy Policy

This Privacy Policy explains how Elevation Scaffold Group collects, uses and protects any personal information that you provide when using this website.

Who We Are

Elevation Scaffold Group provides scaffolding services for residential, commercial and construction projects. For the purposes of data protection law, we are the data controller for the personal information collected through this website.

Information We Collect

We may collect the following information when you use our website or contact us:

Your name
Email address
Telephone number
Company name, if applicable
Project or enquiry details
Website usage information, such as IP address, browser type and pages visited

How We Use Your Information

We use your personal information to:

Respond to enquiries submitted through our website
Provide quotes, information or services you have requested
Manage customer relationships and project communications
Improve our website, services and customer experience
Meet legal, regulatory or insurance requirements

Lawful Basis for Processing

We process personal information where it is necessary to respond to your enquiry, provide our services, meet legal obligations, or where we have a legitimate business interest in managing and improving our services.

Cookies and Website Analytics

This website may use cookies and analytics tools to understand how visitors use the site and to improve its performance. You can manage or disable cookies through your browser settings. For more information, please see our Cookie Policy.

Sharing Your Information

We do not sell your personal information. We may share information with trusted third-party providers who help us operate our website, manage communications, deliver services, or meet legal and regulatory obligations.

How Long We Keep Your Information

We only keep personal information for as long as necessary to deal with your enquiry, provide services, maintain business records, or comply with legal and accounting requirements.

How We Protect Your Information

We take reasonable steps to keep your personal information secure and protect it from unauthorised access, loss, misuse or disclosure.

Your Rights

Under UK data protection law, you may have the right to:

Request access to the personal information we hold about you
Ask us to correct inaccurate or incomplete information
Ask us to delete your information where appropriate
Object to or restrict certain types of processing
Request a copy of your data in a portable format
Withdraw consent where processing is based on consent

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Email: info@elevation.org.uk
Telephone: 01482 440052

Complaints

If you are unhappy with how we handle your personal information, please contact us first so we can try to resolve the matter. You also have the right to complain to the Information Commissioner’s Office, the UK supervisory authority for data protection.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page.

Last updated: June 2026

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